Privacy notice

1.Who we are

BeautyBook Lite is run from Lahore, Pakistan. It gives independent sellers a booking page and a place to keep track of their bookings. We are not a party to any booking, and we never take payment for one.

2.What we store about a seller

• Your name, phone number and email address.
• Your page: business name, link, tagline, bio, city and service area, logo and cover photo, opening advance policy, and the payment details you type in for your own clients to see.
• Your services and prices, portfolio photos, reviews and FAQs.
• The WhatsApp message templates you write.
• Which plan you are on and when it was activated.

3.What we store about a client

A booking record holds what a client sent, and what the seller wrote down about the booking:

• Name and phone number.
• Event date, occasion, area or address text, and anything typed into the note field.
• The price and the advance amount the seller recorded, and the history of every status change on the booking.
• If the seller uses the optional Deal Room, the messages and quotes in that conversation, and the event details given when it was opened.

4.What we do with it

We store it so the seller can run her business. We do not sell it, rent it, share it for advertising, or use it to market anything to anyone. We do not build a profile of a client across different sellers.

5.What we never store

• No card numbers, bank account credentials or wallet credentials. There is no payment gateway in the product, so there is nowhere for them to go.
• No payment screenshots. Clients cannot upload files at all — the only uploads in the product are a seller's own logo, cover photo and portfolio images.
• No third-party analytics or advertising product, and no tracking scripts from anyone else. The one thing we count ourselves is described under Free tools below.

6.Free tools

The quote generator needs no account, and nothing you type into it is sent to us. The quote you are writing and the rates you save stay in your own browser, on the device you are using, and clearing your browsing data removes them.

We do count how the tool is used, so we can tell whether it is worth keeping. Those counts are deliberately thin.

• What we record: a random installation id your browser creates for itself, which step happened (opened, quote composed, message copied, message shared, rate saved, rate inserted), how many lines a quote had, and when.
• What we never record: your business name, a client's name, a date, a note, a line description, any amount, any total, or any phone number. There is nowhere in that table to put them.
• The installation id is not linked to an account, an email address or any other device, and clearing your browsing data replaces it with a new one.

7.Where a client's phone number does not appear

A client's phone number is never shown on a public seller page, never part of a page address, never included in a link preview shared on WhatsApp, and never written to our server logs. It is visible to the seller she contacted, and to us only when we are directly investigating a fault.

8.Cookies

We set a cookie to keep a signed-in seller signed in, and one to remember whether she has collapsed her sidebar. There are no advertising or tracking cookies. Browsing a public seller page or a booking conversation does not give you a tracking cookie.

9.The private conversation link

If a seller uses the Deal Room, her client is given a private web address for that conversation. That address is the key to it: anyone who has the link can open the conversation and read it. Treat it like a password — do not post it publicly. If it is shared by mistake, tell us and we will retire it.

10.Where the information is kept

Our database is hosted by Supabase and the website by Vercel, both on infrastructure outside Pakistan. When something breaks, an error report is sent to Sentry so we can fix it; phone numbers and email addresses are stripped out of those reports before they leave our server.

11.How long we keep it

Nothing is deleted automatically. A seller's bookings and client list stay for as long as her account exists, because that record is the point of the product. If you want something removed sooner, ask.

12.Getting a copy, or having it deleted

• Sellers: use Request account deletion in Settings. Your page goes offline immediately and the request is recorded the moment you make it. The removal itself is done by hand, normally within 7 days, and you can cancel it from the same screen until it is carried out.
• Clients: the seller you contacted holds your booking, so ask her first — she can delete a booking or your client record herself. If you cannot reach her, contact us and we will act on it.
• Either way, ask us and we will send you a copy of the information we hold about you.

13.Children

This is a product for businesses. It is not intended for anyone under 18.

14.Changes to this notice

If this notice changes, the date at the top changes with it. We email sellers about anything material.